More and more people are asking us to see reviews of the apartments and of us. We post our apartment reviews on the property description itself, but we wanted to share some of our recent feedback.
Here are a just a few of the nice things our guests have said about us recently :
Thank you for your good service and good communication. We would definetly rent from you another timer, if we are in town.With best wishes,Tabita (JUne 2013)
Hi Portia, Just wanted to let you know we are loving the apartment and loving Clerkenwell too!
Fantastic apartment in extremely good condition. Well situated. Plenty of space. Good service. We would recommend this apartment as the best we have tried in London.
Portia and Emma saved my last stay in London. My booking had been cancelled at the last minute due to a flooding.The host of that appartment contacted them and they immediately provided a backup solution. I stood at their Pear Tree court appartment, a nice and cosy place.
With the proliferation of more and more review sites, not just trip advisor, reviews are trusted as being independent. However, a word of warning; as a company, we receive numerous emails from agencies selling their review services for such websites as trip advisor. New research shows that as many as 60% of online reviews are fake, having been written by out-sourced companies.
Also, check to see that you are booking with a UK registered company and avoid using paypal!. If a company takes credit cards payment, check that they have PCI DSS approval.
Realex, who provide our PCI DSS Level 1 certification have produced a handy guide which you can read here: PCI Compliance