Who are Big Red London?

Welcome to London and to bigredlondon.com. We are property managers and providers of a webservice for you to book accommodation online. Our ethos is simple; as Londoners, we believe that we know London and we want you to experience a wonderful time in London.

We have selected property in some of the best London locations, some budget, some family focused and others pure luxury, all to ensure you have the best possible stay.

When you book one of our Managed Apartments, we are your property managers,your contract is with bigredlondon.com, and we check you in to your apartment personally. We provide all cleaning and laundry services, and we are on hand for emergencies, questions, information, pointing out the closest supermarkets, tube stations and attractions. We are on hand to ensure you have the best possible stay.

Each of our Agency Apartments has been visited by us and you can feel secure knowing that we have checked the legality, safety and services of the accommodation. Each of our Agencies has been visited by us. Your contract is with the property managers for that Agency (all of whom we know and have met!), not bigredlondon.com and we act as an information provider, booking service and facilitator to book their accommodation.

Unlike many holiday accommodation sites, we are a UK-registered company. We offer you a secure and professional service. At Big Red London:

• We use VISA MERCHANT SERVICES safest and securest payment system specifically for online services.
• All your personal details are kept by VISA who deposit money with us once your payment has been authorised
• We the highest Level PCI Level 1 secure server.
• We provide a unique personal level of service.
• We check each and every Agency apartment.
• We work to standards laid out by the National Accessibility Scheme.
• The Big Red London team has over 14 years experience managing holiday accommodation in the UK and Europe.